No. You are only charged the amount you chose to pay.
The CVC number is a 3-digit code on the back of your Visa, Visa Electron, MasterCard, or Maestro card. It exists for security purposes. Even if your card number is stolen, fraudulent payments can not be processed without the CVC.
Yes, you can still pay online with GoldenPay.
Send an email to firstname.lastname@example.org explaining exactly what happened. Try to be as descriptive as possible in your explanation.
Yes. GoldenPay uses VeriSign, Inc.'s SSL Encryption to encrypt transactions. Verisign is the current world standard in data encryption.
In the event that you notice a strange charge on your account statement, you will need to contact the bank that issued the card.
Yes. A print option is available on all of our confirmation pages. You will see both a button that allows you to print and a one that allows you to send the receipt to an email address of your choice. If you would like to keep a record of all your payments and print a receipt at any time, you can sign up for an account at Hesab.az.
Please send an email to email@example.com and we will be happy to send you a new receipt.
Yes. The receipt you receive after paying online with GoldenPay is completely legal and can be used as proof of payment in disputes with merchants.
One of the advantages of earning bonus points is that you can redeem them for rewards. Check out the Hesab.az Rewards pages to see what is available.
We retry transactions once every 24 hours. If you experienced the scenario in question, rest assured that your bonus points and payment history will be updated within 24 hours.
Please send us an email at info(at)hesab.az or contact us through the feedback form with the details of your transaction (merchant account number, amount, etc.). We will investigate the problem and make sure your merchant account gets updated.
Please view our How to Get Connected page for more details.
Please check out our How it Works page for complete information.
Please go to our Partnership page for more information.
The short answer is "No". GoldenPay processes online credit card payments, as opposed to providing online money transfer services.
No. Currently only companies registered in Azerbaijan can connect to GoldenPay.